Built in Pakistan,
for Pakistan
Pakistani e-commerce loses billions every year to one avoidable problem. We built the fix.
The problem
25–40% of COD orders
end in returns
Pakistani e-commerce runs on Cash on Delivery. But COD comes with a brutal hidden cost: customers place orders they never intend to accept. Couriers drive to doorsteps nobody answers. Returned packages eat margins alive.
The industry's answer has always been manual confirmation calls — a team of agents dialling hundreds of numbers a day, reading the same script, logging outcomes in spreadsheets. It's slow, inconsistent, and expensive.
Our solution
An AI agent that speaks
like a local
Pukaar replaces the confirmation call team with an AI voice agent that calls every customer, in their language. It confirms the order, handles objections, and logs the outcome — all before your packing team even starts.
The key difference: our AI speaks the way Pakistani customers actually communicate. Not stiff formal Urdu. Not awkward English. Fluent Urdu, Roman Urdu, and English, mixed naturally in every sentence.
What we believe
How we work
Ruthlessly focused
We solve one problem — COD confirmation — and we solve it better than anyone. No scope creep, no feature bloat.
Built for Pakistan
Our AI speaks the way your customers actually do: mixing Urdu, Roman Urdu, and English in the same sentence.
Relentlessly fast
Sub-2-second AI response latency. Calls dispatched within seconds of uploading your orders.
Privacy first
Your customers' data is encrypted at rest and in transit. We never use your data to train AI models.
The team
Small team,
big problem
Usman Wadood
Founder & CEO
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Ready to cut your
return rate?
50 free confirmation calls. No credit card. Live in under 5 minutes.